UNIQLO Canada Return Policy

UNIQLO is a global clothing retailer from Japan, known for its high-quality basics, casual wear, and affordable everyday fashion. In Canada, UNIQLO has expanded its presence with both physical stores and an online shopping platform, offering Canadians access to its popular collections like HeatTech, Ultra Light Down, and AIRism. Alongside its focus on quality and value, UNIQLO Canada provides a structured return policy to ensure customer satisfaction.

General Return Policy

Most items purchased at UNIQLO Canada can be returned within 30 days from the date of purchase. To qualify for a refund, customers must provide the original receipt or proof of purchase, and items must be in new, unused condition with original tags attached.

In-Store Returns

Items purchased in a UNIQLO Canada store can be returned to any Canadian location within the return period. Refunds are generally issued to the original method of payment, provided the receipt is presented and the item meets return conditions.

Online Returns

For items purchased online through the UNIQLO Canada website, customers have two options for returns:

  • Return by mail using the prepaid shipping label (if provided)
  • Return in person at a UNIQLO Canada store

Customers should review the return instructions included with their online order for details on the process and any shipping costs that may apply.

Non-Returnable Items

Certain items cannot be returned for hygiene or safety reasons. These may include:

  • Innerwear and underwear
  • Socks and hosiery
  • Opened face masks
  • Final sale or clearance items

Refund Methods

Refunds are processed to the original form of payment. If the original method is unavailable, customers may be issued store credit in the form of a gift card. Shipping fees are generally non-refundable.

Overall, UNIQLO Canada’s return policy is straightforward, designed to give customers flexibility while ensuring products remain in resalable condition.

Website:
UNIQLO Logo
https://www.uniqlo.com/ca

Contact info:

Phone numbers and addresses in Ontario and British Columbia:
Toronto Eaton Center
416-855-9526
220 Yonge Street, Toronto, Ontario M5B 2H1

Yorkdale Mall
416-855-9497
3401 Dufferin Street, Toronto, Ontario M6A 2T9

Metropolis at Metrotown
778-851-2122
4800 Kingsway, Burnaby, BC V5H 4J2

Coquitlam Centre
2929 Barnet Hwy, Coquitlam, BC V3B 5R5

CF Richmond Centre
604-330-8107
6551 No 3 Rd, Richmond, BC V6Y 2B6

Guildford Town Centre
10355 152 St, Surrey, BC V3R 7C1

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